1) Online ordering - write to us on Whatsapp or Telegram at +79169236645, or email email@example.com indicating the model code - 703.
The manager will tell you the exact price for your size, production time and delivery cost, as well as send a palette of possible stones for this jewelry.
Then the manager will draw up a contract with you by e-mail.
Once the contract is signed an advance payment is made using a bank card (a link to payment will be in the agreement, an electronic receipt is sent to you by e-mail).
After payment we will start making jewelry.
2) Trying on samples of jewelry in our office at the address - Moscow, Zemlyanoy Val, 36, office 602 (strictly by appointment).
Please let us know in advance what samples you would like to see, as not all models are available.
YOU CAN REPLACE / ADD STONES TO THE SELECTED DECORATION MODEL
AVAILABLE METALS FOR PRODUCTION
14 karat White, Yellow, or Rose Gold
18 karat White, Yellow, or Rose Gold
925 grade Silver
950 grade Platinum
ALL ITEMS ARE TESTED IN THE ASSAY OFFICE OF THE RUSSIAN FEDERATION IN MOSCOW, IN ACCORDANCE WITH OUR JEWELERS LICENSE
ALL STONES ARE CERTIFIED
ALL ITEMS COME WITH A 1 YEAR WARRANTY FROM THE SHOP
FREQUENTLY ASKED QUESTIONS
CAN I TRY DECORATION BEFORE ORDERING?
1) If you liked a model from our catalog, then you can try it on as a sample in our office. The address - Moscow, Zemlyanoy Val, 36, office 602. Please note that visiting the office is possible only by appointment and we must check the availability of specific models before visiting, as some models do not have samples.
2) If you want to order a ring according to your idea / photo, then you cannot try on the jewelry in advance. We do not make preliminary samples in metal, and wax models cannot be tried on, as they can be damaged.
HOW TO KNOW YOUR RING SIZE?
1) The most reliable way is to go to any jewelry store and ask them to measure your ring size. Most stores have this free service.
2) If this is not possible, you can wrap your finger with thread and measure the inner diameter of the resulting circle - this will be the size of the ring. But this method is not very reliable and can lead to errors.
3) If you have a ring that is worn on the same finger, there is a simple way: Just measure the inner diameter of this ring with a pair of compasses and look at the ruler - after all, the size of the ring is its inner diameter in mm, rounded to the nearest 0.5 mm.
IS IT POSSIBLE TO MAKE CHANGES TO A PIECE SELECTED FROM YOUR CATALOG?
The short answer is yes you can as every piece of jewelry in our workshop is made to order.
You can replace stones, choose another metal, “colorize” the jewelry in a different way using gilding, blackening, rhodium plating, and other methods. In addition, we can adjust the model itself to suit your wishes (for example, you can add a relief, remove or add some elements, and so on).
Write to us about your wishes - we will let you know if it is possible to make this or that change, as well as how it will affect the cost and terms.
WHITELAKEКулон «капля» Кулон «капля» - заказать эксклюзивные ювелирные украшения в ювелирной мастерской Whitelake с доставкой по России. Создаем уникальные ювелирные украшения по своим и вашим эскизам из золота, платины и серебра с драгоценными и полудрагоценными камнями и гравировкой.7500