Opening pendant «Can»

1) Can I try on a piece before placing an order? If you've found a piece you like in our catalog, you can try on a sample (depending on availability) at our client office: Moscow, Bolshaya Sadovaya St. 5, Office 209. Please note that visits are by appointment only. Make sure to check in advance if the specific model you're interested in is available for viewing, as not all pieces have physical samples.

2) If you’d like to order a custom design based on your own idea or photo, unfortunately, we do not provide try-ons. We do not create metal prototypes in advance, and wax models cannot be tried on, as they are too fragile and can be damaged easily.

1) The only truly reliable method is to visit any jewelry store and ask them to measure your finger. All stores offer this service for free. It's important to ask for a special metal ring sizer in the form of rings, as trying on display rings often leads to errors!

2) If you're ordering a ring as a gift or for a proposal, and you want to keep it a surprise, the easiest way is to ask the person's friends or acquaintances (they often know the exact size).

3) If that's not possible, you can wrap a thread around the finger and measure the inner diameter of the resulting circle – that will be the ring size. But this method is very unreliable and often leads to errors.

4) If you have a ring that is worn on the same finger, there are two ways:

 - Take the ring to a jewelry store or jeweler to have them measure the exact size (this is a fairly reliable method). You can also bring the ring to our client office (the most accurate method).

 - Or, measure the inner diameter of the ring with a caliper/ruler – this will be the ring size, rounded to the nearest 0.5 mm (unfortunately, there won't be much precision in this case):

Yes, absolutely! Since every piece in our studio is made to order, you can customize it to suit your preferences. You can: Change the gemstones Choose a different metal Add finishes like gold plating, blackening, rhodium coating, etc.

Modify the design itself — for example, add texture, remove or add elements, and more Just send us a message with your ideas, and we’ll let you know what’s possible, how it may affect the price and production time.

It depends on the specific design and the stones we currently have in stock. If the stones you're interested in aren't available at the moment, we can usually order them from our trusted suppliers. Most stones can be sourced quickly unless they're particularly rare. Send us a message with the type of gemstones you'd like to use for your chosen piece — we’ll let you know what options are available and, if applicable, provide a gemstone palette for that model.

We've been proudly creating custom jewelry since 2015. You can find more details in the Legal Information section.

We provide a public offer agreement (contract). The process is very simple — all documents are sent to your email, allowing you to review everything in advance.

Payment is processed securely through YooKassa (formerly Yandex.Kassa) with no additional fees. You can pay by credit card, SberPay, and other available methods.

After each payment, you’ll automatically receive a digital receipt via email. Once your jewelry is ready and delivered, you’ll receive a digital acceptance certificate (proof of delivery), also sent to your email.

All documents are securely stored in your personal account and remain available to you indefinitely.

We do not accept metals (silver, gold, platinum) for melting down — all jewelry is made exclusively from our own metal.

You can use your own gemstones, but it depends on the design and the stones themselves. Please send us photos of your stones or bring them to our office, and we will let you know if we can work with them.

Only if the desired size of the specific piece is available in our In-Stock section. All other jewelry is made to order. Please note: the pieces displayed in our office are samples for trying on only and are not for sale.